As a Senior Product Designer during a challenging time for the energy industry, I collaborated with cross-functional teams to deliver intuitive experiences to over 7 million customers.
- Improve the product experience by using a data-driven and user-centric approach.
- Design key end-to-end journeys, including home charger installation, help and support, meter reading, onboarding, home move, and more.
- Redesign the website’s navigation using my expertise in information architecture.
- Maintain the E.ON Next design system.